Recipient request

Do you have questions regarding your parcel or need information that are not available on our website?
Please let us know your request using this form and we will take care of it immediately.

Please fill in the necessary fields and send us the completed form. Our customer service is there for you Monday to Friday from 8:00 a.m. and 6:00 p.m.

Austria
  • Austria
Recipient request
  • Recipient request
Please choose
  • Please choose
  • Where was my parcel delivered / handed over?
  • Request regarding Parcel Shops
  • Request regarding Parcel Lockers
  • I haven't received any notification
  • My parcel / the content is damaged
  • Other
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